WhitneyLampkin

Dallas, TX, United States · contact@whitneylampkin.com

"The pessimist looks down and hits his head. The optimist looks up and loses his footing. The realist looks forward and adjusts his path accordingly." I am a realist. The ability to "look forward and adjust my path accordingly" has allowed me to build a promising career as a software developer and Microsoft Certified Professional.

Personal Websites · Coding Jewels Blog

Experience

Software Engineer II

Microsoft

  • Site Reliability Engineer (SRE) entrusted with ensuring the reliability, availability, and performance of the Azure Kubernetes Service (AKS) platform, one of Microsoft’s most critical cloud services
  • Authored and implemented new Service Level Indicators (SLIs) to monitor and measure performance and reliability
  • Incident response and mitigation for various issues that arise for customers who rely on our virtualization technologies
  • Contributed to refactoring of the AKS codebase to optimize and improve unit test performance, reducing the test runtime by ~50%
  • Leveraging Knowledge in Distributed Systems, Golang, Kusto Querying Language KQL, Prometheus, Azure, Kubernetes, Docker, Containers, SLAs/SLOs/SLIs, Azure DevOps, Agile Methodologies, Cloud Computing, Technical Writing, Markdown, Virtual Machines (VMs), Ginkgo Unit Testing Framework, Interviewing and Candidate Assessment

February 2022 - Present

Senior Content Developer

Microsoft

  • Senior content developer for the Microsoft Learn online training platform
  • Responsible for creating compelling, interactive content for Azure cloud services and developing internal training content used to onboard new content developers
  • Performed industry-wide competitive analysis research for the top learning platforms in the field
  • Leveraged Knowledge in Technical Writing, Instructional Design, Cloud Computing, Azure, IoT, Competitive Analysis, PowerPoint, Markdown

January 2021 - February 2022

Senior Software Developer

Allsynx

  • Full-stack software engineer in the insurance industry
  • Lead frontend developer for Allsynx’s benefits enrollment platform, THEbenefitsHUB
  • Developed a user-friendly frontend application that streamlined and simplified the employee benefits enrollment process, empowering employees to easily enroll in their company's benefit programs
  • Collaborated closely with junior developers and QA testers, providing guidance and mentorship where needed to ensure the successful completion of projects and the professional growth of team members
  • Leveraged Knowledge in .Net Framework, C#, APIs, Unit Testing, Jest Testing Framework, React, Redux, Redux-Saga, GraphQL, Identity Server, Git, Azure DevOps, Agile Methodologies, Documentation, Markdown

March 2019 - January 2021

Software Engineer

Switch Commerce

  • Full-stack software developer in the ATM transaction processing industry
  • Engineered and maintained web services and APIs for processing bank transactions, providing secure and efficient processing while adhering to industry compliance standards and protocols
  • Conducted comprehensive Quality Assurance (QA) testing of my code on ATM systems, ensuring 99.999% uptime
  • Developed notification feature for the Terminal Management System to inform ATM owners of important updates
  • Utilized Wireshark to monitor, analyze and troubleshoot network traffic between devices processing bank transactions ensuring optimal performance and security
  • Leveraged Knowledge in .Net Framework, C#, SQL, JavaScript, React, Redux, Sagas, Relational Databases, Debugging, Unit Testing, Network Monitoring and Troubleshooting, Internet Information Services (IIS), Windows Servers, Microsoft Messaging Queue (MSMQ), Agile Methodologies

October 2017 - February 2019

Software Developer

Exigo Office

  • Backend software engineer for Exigo’s direct selling software platform
  • Designed, developed and maintained custom large-scale software solutions for MLM clients
  • Wrote a custom software solution based on an existing dynamic order processing feature to accurately calculate order totals, including taxes, that allowed our client to successfully launch in new international markets
  • Collaborated directly with Project Managers to ensure solutions adhered to the customer’s design specifications
  • Leveraged Knowledge in .Net Framework, C#, SQL, Git

February 2017 - October 2017

Education

University of Texas at Dallas

Chemistry, B.S.
December 2021

Nacogdoches High School

High School Diploma
May 2005

Skills

Programming Tools
Workflow
  • Responsive Design
  • Trunk-Based Development
  • Cross Functional Teams
  • Agile Development & Scrum

Interests

When I'm not busy writing exciting new code, I like to spend my time playing chess, challenging myself with nonogram puzzles, reading self-help books and playing tennis.

Some of my other passions include: being a great mom, sharing the world of software development with others and striving to be the best human I can be.

Certifications

  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified Professional: Programming in C# (Credential ID G348-5956)
  • Microsoft Global Hackathon: Participant (2022 & 2023)